The National GP Patient Survey 2026 results have been released.
We are extremely proud to announce that 91% of respondents rated their overall experience as "Very Good". This is the highest proportion of ‘very good’ responses achieved by any GP practice in England serving more than 10,000 patients.
Other results in that survey include:
🩺 100% felt their needs were met during their last general practice appointment.
🤝 100% had confidence and trust in the healthcare professional they saw or spoke to.
👂 99% said their healthcare professional was good at listening to them.
⏱️ 96% felt they waited about the right amount of time for their appointment, compared with 69% nationally.
🤝 96% described their experience of contacting the practice as good, compared with 73% nationally.
☎️ 94% found it easy to get through by phone, compared with 57% nationally.
🙌 99% found our reception and administrative teams helpful.
😀 86% said they usually get to see or speak to their preferred healthcare professional, compared with 42% nationally.
We wish to thank all of our patients who responded to the survey, and hats off to our incredible staff who show dedication, compassion and care in everything that they do.
And thanks to all of our patients. Outstanding results like this are only possible through the fantastic relationship that exists between the practice, patients and staff, all working together with mutual respect to make this fabulous service possible.
It remains a pleasure and honour to serve you all!